Which permanent lighting brand has the better warranty?

Starlights' lifetime warranty on the LED fixture is among the strongest in the category. Gemstone Lights' specific warranty terms vary by product line — always verify current terms with the manufacturer or your local dealer before quoting. For installers selling on warranty strength as the close, the lifetime LED warranty on Starlights is the most material differentiator.

Should I quote Starlights or Gemstone Lights to a homeowner?

It depends on your dealer relationships and platform. Installers running Light Launch typically default to Starlights because ordering, warranty registration, and customer-portal pricing are integrated into the same platform they use for renders, postcards, and CRM. Installers with established Gemstone dealer relationships and a customer base that recognizes the brand often continue to quote Gemstone. The install quality and durability are comparable across both premium brands when installed properly.

How does an installer transition between permanent lighting brands?

The install procedures are similar across major premium permanent lighting brands. Transition involves: sourcing setup with the new manufacturer or platform (a few days), retraining your crew on the new brand's specific connectors and controller (1–2 supervised installs), updating your customer portal and marketing materials to reflect the new product, and updating warranty registration workflows. Most installers can transition cleanly in 2–4 weeks if the new brand has good documentation and dealer support.

Starlights vs Gemstone Lights

Q: What's the difference between Starlights and Gemstone Lights?

Both are permanent lighting brands. Gemstone Lights is one of the established names in the permanent exterior lighting category with a recognized product line, often quoted by homeowners by name. Starlights is the premium permanent lighting line carried by Light Launch, distinguished by a lifetime warranty on the LED fixture and direct integration with the Light Launch acquisition workflow. Both produce installs that last; the headline differences are warranty terms and installer-platform integration.

Gemstone Lights is one of the established names in the permanent exterior lighting category, with broad market presence and recognizable branding among homeowners. Starlights is the premium permanent lighting line carried by Light Launch, distinguished by a lifetime warranty on the LED fixture and direct integration with the Light Launch acquisition workflow. Both produce installs that last with proper installation.

Side-by-side

Dimension	Starlights	Gemstone Lights
Category	Premium permanent lighting	Premium permanent lighting
LED warranty	Lifetime on the LED fixture	Multi-year (confirm current terms with dealer)
Sourcing	Direct through Light Launch	Independent dealer network
Platform integration	Renders + CRM + ordering unified	Separate from any specific CRM platform
App control	Yes — color, scenes, scheduling	Yes — color, scenes, scheduling
Best for installers who...	Want one integrated platform for the workflow	Have an established Gemstone dealer relationship

What Gemstone brings

Gemstone Lights has invested in brand-building and dealer relationships over years in the residential permanent lighting space. In markets where Gemstone has presence, homeowners often arrive at the consultation already knowing the brand name — which shortens the sales cycle. If you're operating under an established Gemstone dealer relationship and your customer base recognizes the brand, that's real sales leverage.

What Starlights brings

Lifetime LED warranty

The Starlights warranty on the LED fixture is among the strongest manufacturer warranties available in the permanent lighting category. For installers, this is the closing argument that ends most price-comparison conversations and the long-term factor that reduces future service-call costs.

Light Launch platform integration

Starlights is the only major permanent lighting line sourced directly through Light Launch. Practically, this means:

Materials ordering happens in the same dashboard where you render houses, mail postcards, manage leads, and schedule installs.
The customer portal auto-generates pricing tiers (trim-only and whole-home with Starlights premium) for every render.
Warranty registration ties to the lead record automatically.
One vendor relationship instead of two or three.

The closing line

"Lifetime warranty on the LED fixture" closes more deals than any other line in permanent lighting sales. Installers who quote Starlights as their premium tier consistently report higher whole-home conversion than installers using mid-tier brands with shorter warranty terms.

When Gemstone makes sense

You operate in a market with strong Gemstone brand recognition.
You have an established Gemstone dealer relationship.
Your customer base specifically asks for Gemstone by name.
Your existing sourcing and support relationships are working well.

When Starlights makes sense

You're building a new permanent lighting business and want a unified workflow.
You want the lifetime LED warranty as your closing argument.
You're running Light Launch for marketing and CRM and want materials integrated.
You're transitioning from holiday lighting without an existing dealer relationship.

The honest read

Both brands produce permanent lighting that lasts. The lifetime warranty is the most material headline differentiator for Starlights, and Light Launch integration is the workflow-level one. Gemstone's brand recognition can offset the warranty difference in markets where the brand is established. There's no single right answer — pick the trade-offs that fit your business.

The premium tier integrated with your acquisition workflow.

Free account, free rendering, $1 per mailed design quote. Starlights pricing and ordering built into the customer portal.

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